Chief of Staff – Government & Public Services – Manager

Full Time
  • Full Time
  • Dubai

Deloitte10,062 reviews

Clients & Industries – Chief of Staff – Government & Public Services – Deloitte Middle East – Manager/Senior Manager

When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. Looking for a rewarding career? Take a closer look at Deloitte & Touche ME. You’ll understand that Deloitte is a Tier 1 Tax advisor in the GCC region since 2010 (according to the International Tax Review World Tax Rankings). It has received numerous awards in the last few years which include Best Employer in the Middle East, best consulting firm, and the Middle East Training & Development Excellence Award by the Institute of Chartered Accountants in England and Wales (ICAEW).

In addition to our opportunities in audit, tax, consulting, and financial advisory, we offer a variety of careers in Internal Client Services (ICS) considered essential to the growth of the Firm. Whether in Human Resources, Finance or PR, a career in ICS with Deloitte & Touche ME will give you the opportunity to join a firm undergoing rapid expansion in a region of fast-paced growth. Your role will not just put your passion for creative solutions to the test, it will provide you with an environment to grow and build a career based on excellence.

Our Purpose

Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.

Our shared values guide the way we behave to make a positive, enduring impact:

  • Lead the way
  • Serve with integrity
  • Take care of each other
  • Foster inclusion
  • Collaborate for measurable impact

During your tenure as a Clients & Industries – Chief of Staff – Government & Public Services – Deloitte Middle East – Manager/Senior Manager, you will work alongside the Middle East Government & Public Services (GPS) Leader on strategic planning, business analysis, business development, and other strategic initiatives. You will also be supported by two GPS industry coordinators who will report to you. You will also demonstrate and develop your capabilities in the following areas that include industry planning, reporting, key accounts, marketing & communications, training & community, and global connectivity:

  • Develop, drive and implement industry strategies and initiatives
  • Monitor the implementation of multiple projects within the industry program across businesses
  • Monitor the development of cross-functional value propositions
  • Source relevant support across the organization including marketing, communications, events, knowledge management etc.
  • Maintain strong and effective relationships with regional, NSE and Global industry stakeholders within the firm
  • Monitor, analyze and report industry performance to the leadership team
  • Make industry forecasts based on revenues, pipeline and sold backlog data
  • Manage and analyze the pipeline across businesses and facilitate GPS pipeline calls
  • Report on Must wins and run GtG sessions for Must wins
  • Develop and manage the industry budget and ensure appropriate reporting and flagging of discrepancies
  • Support Key Accounts growth plan development and monitor implementation
  • Conduct industry market and client analysis
  • Identify and ensure execution of activities for key clients
  • Support key “must win” industry client pursuits; ensure global connection and content
  • Facilitate LCSP transition and account development labs
  • Organize and support client service assessment activities
  • Enhance the industry learning program and monitor the delivery
  • Disseminate and encourage industry training across all levels in the organization
  • Conduct monthly communication with the NSE and global industry team
  • Ease access to global funding/investment
  • Connect regional industry leaders with global solutions/storefront; seek out opportunities to differentiate industry services through innovation and impact
  • Enhance the visibility of our market to global industry leaders through the preparation of communications, presentations and webinars
  • Develop and execute the annual marketing plan
  • Prepare industry internal communications
  • Make industry community newsletters monthly and GPS Town Hall
  • Identify, support and monitor external eminence activities and thought leadership publications, conferences/sponsorships, speaking opportunities
  • Source relevant content for the marketing team to use across all channels with emphasis on digital
  • Develop Industry sales materials

Leadership Capabilities:

  • Build own understanding of our purpose and values; explores opportunities for impact
  • Demonstrate strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent
  • Understand expectations and demonstrates personal accountability for keeping performance on track
  • Actively focus on developing effective communication and relationship-building skills
  • Understands how their daily work contributes to the priorities of the team and the business


  • Bachelor/Master’s degree, preferably in Business Administration, Economics, Marketing or any other related business studies
  • English language fluency required; Arabic is a plus
  • Demonstrated understanding of number and data analysis
  • Proficiency (advanced) with Excel and PowerPoint
  • Ability to communicate professionally with partners and high-level executives
  • Able to work effectively with stakeholders in a matrix and multi-cultural organization
  • Proactive and results-oriented team player with demonstrated ability to work under pressure
  • Possess strong project management and time management skills.