Online Sales – Interior Background

Full Time
  • Full Time
  • Dubai

Delta Furnitures

A Customised Furniture Factory is seeking multi-tasker with excellent communication skills, that will provide administrative support to ensure efficient operation of the company and help sell company products and services.

The successful candidate would be a reliable self-started who is able to work independently, has initiative and takes pride into our work. She will be self-motivated, trustworthy and good at building relationships.

Job Description:

Sales & Customer Service:

  • Accountable to assist sales team with targets/forecasts for all the Company’s products
  • Engage & respond to customers on Social Media, Emails, Whatsapp messages immediately and increase conversion rate.
  • Oversee customer-facing activities and develops online client relationships
  • Answer customers’ questions about products, prices, availability, product uses, and payment options.
  • Advise customers in making appropriate selection and customisation of Furniture Products.
  • Follow up with Production team to ensure delivery dates are met.
  • Resolve customer concerns regarding sales and post sale service.
  • Provide input to improve marketing materials that will best communicate and expand the company’s profile in the market
  • Prepare quotes & support Sales Admin as required

Administrative:

  • Providing administrative assistance to the Team.
  • Doing receptionist job (e.g., welcoming clients, screening phone calls and answering email queries, handling customer complaints or handling customers on management)
  • Creating and maintaining office systems including data management.
  • Keeping the confidentiality of the company’s files and official papers.
  • Ensuring Admin Area and all items well maintained.
  • Work with colleagues from across the company to ensure a great customer experience from the shopping process through delivery.
  • Liaising with outside vendors for procurement of supplies needed for the everyday operations.
  • Manage purchasing and supplier contacts
  • Manage HR paperwork & timekeeping
  • Coordinating with the accountant with everyday sales, expenses and invoicing reports.
  • Track and record all sales activity on current and potential customer opportunities on the company software
  • Respond to emails, text messages, and all other forms of communication in a timely manner

Skills Required:
Communication Skills:

  • Excellent verbal and written communication and documentation skills.
  • Fluent English speaking is a must; knowledge of Hindi language would be an advantage.
  • Communicate effectively both verbally and in writing, conveying professionalism, enthusiasm, and courtesy.

Personal Drive:

  • Be a goal oriented, self-motivated individual with an ambition to succeed.
  • Have the desire and ability to learn quickly.
  • Have worked in a fast-paced environment and demonstrated the ability to multi-task.

Problem Solving & Team Skills:

  • Build relationships and enjoy working in a service minded, challenging and busy team atmosphere.
  • Excellent Team communication, interpersonal, problem-solving, presentation, and organizational skills.
  • Meet deadlines by maintaining exceptional time management and organizational skills.

Professional Skills:

  • Proven experience in Admin work, with background Sales and Marketing, preferably with professional experience too.
  • Strong computer skills and understanding of spreadsheet software
  • Diploma in Interior business, secretarial or anything related.

Compensation is Salary + Commission. Accomodation required in Sharjah with plenty affordable options in the City.

Job Types: Full-time, Permanent

Experience:

  • Interior: 2 years (Preferred)
  • Sales / Online Sales: 2 years (Required)
  • UAE: 4 years (Required)

Location:

Language:

COVID-19 Precaution(s):

  • Sanitizing, disinfecting, or cleaning procedures in place